The problem has been there since the opening of applications, until now when I write this post. In the past week, I tried to upload a photo in order try it out and I was given an error page (see screen shot below)
Trying to make sure that the problem was not on one geographical location, I tried to google around to see if anybody has written something about the problem, and sure enough, there are a couple of complaints in some e-discussion forums and on Yahoo! Answers. Unfortunately, there is no solution from the user end but suggestions that they write to the site's webmaster.
I suggest that people write a message to them via email addresses given in the "How to Contact Us" help section of the Official US DV Lottery 2011 website and . For those who can call, there is also a phone number mentioned. Please see the details below.
For information related to inquiries about visa cases and the application process, call 202-663-1225
For immigrant visa inquiries, call the National Visa Center at 603-334-0700 or email NVCINQUIRY@state.gov
The Visa Office's e-mail box for quick, general information is: firstname.lastname@example.org
To reach the Kentucky Consular Center, call 606-526-7500